FAQ

Seller fulfilment is when the seller is in control of his entire handling and shipping process. Sellers do not need to ship their products to Amazon to handle the process, they can plan their shipping plan with us. MRZ logistics will do the labelling, packing services to sellers’ products.

Yes, we do. Our warehouses use a 24-hour CCTV security system that is cloud-based and can be accessed remotely at any time. We provide a high standard of security system to make our warehouses automatically monitored. Sellers collaborating with us do not need to worry about their products storing in our warehouses.

Yes, we do have insurance. If anything happens, we do make sure the products get covered.

For security reasons, we cannot arrange visitors to come to our warehouses. We want to maintain a high standard of security for products. If you want to contact us, just schedule a time and we are more than happy to speak with you.

Yes, we do offer the service to Amazon warehouses, and we also follow the high standard of shipping regulations set by amazon so customers don’t need to care about the packing process.

Yes, you can contact us, we are more than happy to chat with you and to help your business grow.

Yes, we follow the regulations set by Amazon to pack, ship and deliver.

We provide two models for our customers.

• a. We have a membership program for our customers. We can arrange your shipping plans. If you ship more, you can get more discounts on your shipping plan. Contact us so you can get more information regarding your shipping plans.
• b. We also offer our service for customers who just want to ship their products without following our membership programme. Get in touch with us, so you can get more information.

Yes, we ship products outside the UK and the EU. If you want to send some products to some specific territories, you can contact us for more detailed information.